Common queries answered

Frequently asked Questions

Either click on the register button found at the top right of the screen or click here

Login to your account > Orders > Order Status

As an Apple Authorized Service Provider, we offer a battery replacement service for iPhone through the iPhone Battery Replacement Program which is subject to terms and conditions.


Click here to learn more

At iShop by LEAL, we provide iPhone screen replacement, carried out by our Apple accredited technicians, using only genuine Apple parts. We ensure that your iPhone is repaired to the highest standard possible to protect your device’s warranty.

Click here to learn more

Address: Leal Communications & Informatics, Motorway 1 , Pailles.

Phone: 207 22 35

Email: [email protected]


Talk to an Apple Expert by filling out the form.

Customer Support

Query on online shopping: [email protected]

Query on after-sales service: [email protected]

Yes, you can pre-order an item. Delivery delay is 2-3 weeks, depending on stock availability.

Products sold by Leal Communications and Informatics Ltd are covered by manufacturer’s warranty against defects in material and workmanship during the warranty period. Leal Communications and Informatics Ltd will at its sole option, repair or replace the product with a similar products in case manufacturing defect is identified during the warranty period.


All repairs performed under warranty and/or replacement of the equipment must be exclusively carried out by Leal Communications and Informatics Ltd.


Leal Communications and Informatics Ltd shall make all reasonable effort to repair or replace the faulty equipment according to  manufacturer’s procedures and return back the equipment in good running conditions.


Replacement or exchange of equipment will be effected either with a similar model or in case of the equipment is discontinued, by an equivalent product bearing the same current value as approved by manufacturers at their own discretion.

Still need help?

Get in touch with us

Apple Authorized Service Center

Motorway M1 Pailles

Apple Authorized Reseller

Since 1999

Apple 1 Year Warranty

Offered in the country of usage

4 Retail Stores

Phoenix / Caudan Waterfront / Grand Baie / Tamarin